If you submitted anonymously and lost your reference number, we cannot retrieve it as we have no way to verify your identity. You may need to submit a new report. We recommend saving your reference number immediately upon submission.

Processing times vary depending on the complexity and severity of the report. You will see status updates on the tracking page as your report moves through our investigation process. Critical cases are prioritized and processed faster.

Yes! You can view your report status and reply to communications from investigators through this tracking portal. Use the messaging feature on your report's tracking page to provide additional information.

Yes. If you submitted anonymously, no personal information is collected. If you provided your contact details, they are encrypted using industry-standard encryption. Only authorized personnel can access identity information, and all access is logged with a reason and timestamp for audit purposes.