Track Your Application
Track Your Clearance Application
Enter your 8-digit reference number to check your application status
Frequently Asked Questions
Your 8-digit reference number was sent to your email address immediately after you submitted your application. Please check your inbox (and spam folder) for the confirmation email.
Application processing typically takes 1 business day (24 hours) from submission. You will receive email notifications at key stages of the process.
- Pending Review: Your application is being reviewed by our team
- Pending Approval: Application reviewed, awaiting final approval and digital signature
- Approved: Certificate issued and ready for download
- Rejected: Application did not meet requirements (reason provided)
Clearance certificates are valid for 30 days from the date of approval. After expiry, you will need to submit a new application if a certificate is still needed.
Need Help? Contact us at clearance@nssfug.org or call +256 800 100 200
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